Shipping Policy

Thank you for shopping with Dolhia.

We are committed to delivering your favorite fragrances safely and efficiently.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times:

• Major Cities: 3–4 business days

• Other Areas: 4–7 business days

Delivery times may vary during holidays, sales events, or due to courier delays.

Shipping Charges

• Free Shipping on orders above Rs. 3,000

• A standard shipping fee may apply to orders below the free shipping threshold

Shipping charges will be displayed at checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (if applicable).

You can use the tracking information to monitor your shipment's progress.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact our customer support team as soon as possible.

We will work with our shipping partners to resolve the issue promptly.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Dolhia is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided at checkout.

Cash on Delivery (COD)

Cash on Delivery may be available for eligible locations.

Please ensure someone is available to receive and pay for the order upon delivery.

Contact Us

If you have any questions regarding shipping, please contact us through our Contact Us page.

Thank you for choosing Dolhia.